Shipping & Returns
Shipping Policy
We deliver to most European countries and understand the importance of fast, secure shipping. That’s why we offer free standard delivery for all orders, and faster shipping is available for an extra fee depending on your location. For details on expedited shipping costs, please contact our customer service before ordering.
Once you place an order, it takes 1-2 business days to prepare and pack your items. Shipping times vary by location:
Benelux/Germany/Denmark: 3-5 business days
France: 4-6 business days
Hungary/Spain/Portugal/Finland: 5-8 business days
Italy/Iceland: 6-9 business days
UK/Norway: 6-10 business days
Ireland: 8-12 business days
You’ll receive a tracking number as soon as your order ships. Our goal is to deliver your order safely and on time, and we work hard to keep shipping costs reasonable.
Return & Exchange Policy
At Wonderwatt.online, we want you to be thrilled with your purchase. If for any reason you are not satisfied, we have a hassle-free return and exchange policy. We make it easy for you to initiate returns and exchanges, giving you the confidence to shop with peace of mind.
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Return Window: 30-day return policy for unused and undamaged items.
Return Process: Initiate a return through our customer service. Follow the provided instructions to return the item.
Refunds are processed within 5-7 business days after receiving the returned item.
Damaged/Incorrect Items: Contact customer service immediately for a replacement or refund if you receive a damaged or incorrect item.